cv66 Support: Official contact information

Dhaka Support

Bangla and English supported; also handle bKash questions

• Medium: In-app chat
• Time: 10:00-22:00
• Office: Dhaka Time

Chittagong Support

Bangla and chat support available; Nagad questions also seen

• Medium: Email
• Time: 09:00-21:00
• Office: Dhaka Time

Sylhet Support

Bangla, easy tickets, and quick follow-up; help also available for Rocket

• Medium: Support ticket
• Time: 11:00-20:00
• Office: Dhaka Time

Login problem

cv66 Login checks password, code, and device

App help

cv66 App launch, APK install, and update explained

Contact information

Chat, email, and tickets in one place

Fast response

General questions answered within 15 minutes

For those in Dhaka

Chat opens quickly after 10 AM; more questions about bKash account verification

Chittagong and surroundings

Email ticket: send screenshots; two images usually sufficient to understand the problem

Sylhet and the North

Even on weak networks, short messages work well; not 'Raket', write 'Rocket' and the team will understand

Email support

For detailed problems, email with screenshots, the phone used, and the time

Live chat

For small questions, chat is best; the team usually answers in 3 steps

1. Describe problem

Briefly describe; enough for login, app, or contact needed

2. Choose medium

Chat, email, or ticket; send according to Dhaka time

3. Review the answer

Once you have the answer, follow the steps; most tasks finish in one go

Does cv66 Support come in Bengali?

Yes, the Dhaka team handles Bengali first; English if needed also works

What kind of questions are asked in cv66 Help?

Login, app launch, and contact information; bKash, Nagad, Rocket also discussed

Can you contact at night?

Chat may not always be open; if you leave a ticket, a reply comes later